Yes, if you would like to talk to us about any initial ideas for a custom design or have any questions regarding the process, please contact us at [email protected] or give us a ring at +1 (646) 846-8882. A dedicated consultant will be your person
Please email us at [email protected] if you need it by a certain date and our team will advise if possible. Custom orders can take anywhere from 1 week to 6 weeks to be completed. *We do not offer the ability to cancel custom orders. There are no
If you're not satisfied with your purchase, we can make modifications to accomplish the design that you want. We also offer free returns on custom orders under $1,000, within 30 days of your delivery date. All returned items must be in unaltered con
We begin with a conversation to discuss your design ideas and answer any questions that you may have. We will then send over some suggestions. Once you decide your final design, we provide a sketch along with pricing. Once design and pricing are con
No, we do not offer this service at this time.
If the ring, bracelet or necklace is the incorrect size we are happy to do a complimentary resize on your piece.
All custom engagement rings do come with an GIA certificate that clearly details the diamonds cut, clarity, color, carat weight, and measurements.
Care Instructions. Cleaning: Soak it in warm water mixed with a mild soap and gently scrub the stone and setting with a soft bristled brush. Protection: Protect your jewelry from impact against hard surfaces and abrasive surfaces . Although not commo
We have services available that will help keep your ring beautiful and shining for a lifetime. Some services provided are complimentary and should only be performed as needed. Polishing or Shining. Rhodium Plating. Engravings