noemie

Yes, all No&#xE9;mie jewelry purchased on hellonoemie.com comes with a lifetime warranty. Our jewelry is made with a paramount attention to detail and the highest quality materials.&#xA0;We stand behind the quality and craftsmanship of our jewelry. Our free warranty is against any manufacturing defects on all No&#xE9;mie Fine Jewelry. If you experience damage to your design due to manufacturing, please contact us at <a href="mailto:help@hellonoemie.com" style=" text-decoration: none;">help@hellonoemie.com</a> to initiate an exchange.&#xA0;&#xA0;If a manufacturing issue is found, we will repair the damage or replace the item without any fees. Our manufacturing warranty does not include product loss, theft, damage, or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry.&#xA0;Please know, if taking your piece to an outside jeweler for repairs or adjustments, the No&#xE9;mie lifetime warranty will be voided. No&#xE9;mie is not responsible for lost or stolen items once declared &apos;Delivered&apos; by the delivery service. We also recommend that you maintain independent insurance coverage for your jewelry to help cover loss, or theft.

Yes, all Noémie jewelry purchased on hellonoemie.com comes with a lifetime warranty. Our jewelry is made with a paramount attention to detail and the highest quality materials. We stand behind the quality and craftsmanship of our jewelry. Our free wa

Does my order include a warranty?

Returns or Exchanges

What Payment Methods does Noémie Accept?

What is the easy monthly payment option and how does it work?

Why am I being charged Sales tax on my order?

What does it mean when you say an IGI certificate is included with a purchase?

Can I include a personalized gift message with my purchase?

How do I cancel my order?

Ordering

When will my order arrive?

Where does Noémie jewelry ship from?

Will I need to sign for my package?

Will my purchase be insured?

Does Noémie ship internationally?

Do you ship to PO or APO/FPO Boxes?

Do you have recyclable packaging?

Will my jewelry arrive in a discreet box?

Shipping

What size ring should I get?

Do you have anywhere I can try Noémie jewelry on?

Sizing

How do I return my order?

I need help exchanging my order

What if I ordered the wrong size?

When can I expect my refund?

Can you help me design a custom engagement ring?

How long does a custom order take?

Can I return my custom order?

How does the custom design process work?

Can you set my own stone in a custom piece?

Can I exchange for a different size?

Does my custom engagement ring come with a GIA certificate?

How do I take care of my engagement ring?

Do you offer repair services?

Custom Designs and Engagement Rings

Why is Noémie jewelry so much less than jewelry in retail stores?

How do I take care of my jewelry? GOLD AND PLATINUM JEWELRY  Most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Please be sure to avoid exposing gold jewelry to household bleach or harsh chemicals, which will quickly cause

How do I stay up to date on new collections?

What do I do if something I want is out of stock?

Where is your jewelry made?

Are the diamonds you use conflict-free?

Can I purchase a Noémie Gift Card?

Can I combine my gift card or reward points with promotional codes?

How does your referral program work?

Where do I direct press requests?

Do you offer refurbishing services?

Are Gift With Purchase promotions available for discounted products?

How do I join the loyalty program?

How do I use my points?

Is there a minimum order value to use my points for a discount or free gift with purchase?

Loyalty Rewards

Does my order include a warranty?Updated 4 months ago