Take a glance at our ring size chart. You can also go to www.findmyringsize.com, and in just a few seconds you can find out the exact size. If you are still unsure, we can send over a free ring sizer. Reach us at help@hellonoemie.com, or give us a ca

<p>Take a glance at our&#xA0;<a href="https://cdn.shopify.com/s/files/1/1043/0216/files/noemie-ringsizer-new.pdf?10775546430563811903" id="isPasted" style=" text-decoration: none;">ring size chart</a>. You can also go to www.findmyringsize.com, and in just a few seconds you can find out the exact size. If you are still unsure, we can send over a free ring sizer. Reach us at&#xA0;<a href="mailto:help@hellonoemie.com" style=" text-decoration: none;">help@hellonoemie.com</a>, or give us a call at +1 (646) 846-8882.</p>

What size ring should I get?

Yes, book an in-person appointment at our New York City location or a virtual appointment listed under the "Visit Us" section on our website. Keep in mind all orders come with free returns for a full refund and free exchanges so you can also try on j

<p>Yes, book an in-person appointment at our New York City location or a virtual appointment listed under the &quot;Visit Us&quot; section on our website. Keep in mind all orders come with free returns for a full refund and free exchanges so you can also try on jewelry at home.&#xA0;</p>

Do you have anywhere I can try Noémie jewelry on?

noemie

Sizing

What Payment Methods does Noémie Accept?

What is the easy monthly payment option and how does it work?

Why am I being charged Sales tax on my order?

What does it mean when you say an IGI certificate is included with a purchase?

Can I include a personalized gift message with my purchase?

How do I cancel my order?

Ordering

When will my order arrive?

Where does Noémie jewelry ship from?

Will I need to sign for my package?

Will my purchase be insured?

Does Noémie ship internationally?

Do you ship to PO or APO/FPO Boxes?

Do you have recyclable packaging?

Will my jewelry arrive in a discreet box?

Shipping

How do I return my order?

I need help exchanging my order

What if I ordered the wrong size?

Does my order include a warranty?

When can I expect my refund?

Returns or Exchanges

Can you help me design a custom engagement ring?

How long does a custom order take?

Can I return my custom order?

How does the custom design process work?

Can you set my own stone in a custom piece?

Can I exchange for a different size?

Does my custom engagement ring come with a GIA certificate?

How do I take care of my engagement ring?

Do you offer repair services?

Custom Designs and Engagement Rings

Why is Noémie jewelry so much less than jewelry in retail stores?

How do I take care of my jewelry? GOLD AND PLATINUM JEWELRY  Most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Please be sure to avoid exposing gold jewelry to household bleach or harsh chemicals, which will quickly cause

How do I stay up to date on new collections?

What do I do if something I want is out of stock?

Where is your jewelry made?

Are the diamonds you use conflict-free?

Can I purchase a Noémie Gift Card?

Can I combine my gift card or reward points with promotional codes?

How does your referral program work?

Where do I direct press requests?

Do you offer refurbishing services?

Are Gift With Purchase promotions available for discounted products?

How do I join the loyalty program?

How do I use my points?

Is there a minimum order value to use my points for a discount or free gift with purchase?

Loyalty Rewards