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Other Questions We're Frequently Asked

Why is Noémie jewelry so much less than jewelry in retail stores?

Traditional retail fine jewelry, on average, is marked up 500%-1000% by the time it reaches the consumer. By working exclusively direct, we can cut out the middleman and pass the savings on to our customers. Unlike most jewelry companies, we also hav

How do I take care of my jewelry? GOLD AND PLATINUM JEWELRY Most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Please be sure to avoid exposing gold jewelry to household bleach or harsh chemicals, which will quickly cause

Most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Please be sure to avoid exposing gold jewelry to household bleach or harsh chemicals, which will quickly cause gold to discolor and possibly disintegrate. GEMSTONE JEWELRY.

How do I stay up to date on new collections?

By subscribing to our occasional newsletter; you’ll be the first to know.

What do I do if something I want is out of stock?

If the size or style is coming back in the next few weeks, we’ll make it available for pre-order. These will be processed like normal orders but with a delayed ship date. We’ll keep you posted on the expected delivery date and if you need it earlier

Where is your jewelry made?

Our jewelry is designed and made between our family owned production houses in Los Angeles and Bangkok. If you have any more questions on our production or sourcing, please reach out to [email protected]

Are the diamonds you use conflict-free?

Yes, we are committed to sourcing the world's most beautiful and ethically-sourced natural stones; only using those from established suppliers who enforce the standards established by the Kimberly Process and are in compliance with all applicable UN

Can I purchase a Noémie Gift Card?

A Noémie e-gift card is a thoughtful present you can give a loved one any time of year. Upon ordering, we will send your e-gift card directly to your email with a unique code that can either be printed or forwarded to your loved one. Gift cards are n

Can I combine my gift card or reward points with promotional codes?

We can only accept one discount code to be applied per order. Whether it’s a gift card, reward points, or a promotional code. This means that you cannot combine multiple discount codes or offers.Promotional codes do no apply to custom order

How does your referral program work?

When you sign up for an account with us, you're automatically ready to earn credit. Go here to get your unique referral link. Share this link with your friends to give them $50 toward their first Noémie purchase. You'll earn a $50 credit each time a

Where do I direct press requests?

You can send it to [email protected]. Thanks for spreading The Noémie story!

Do you offer refurbishing services?

Yes, we offer jewelry refurbishing services to help restore and revitalize your pieces if needed. Our experienced team of jewelers can provide a range of services, from polishing and cleaning to repairing and resizing. If you have a piece of jewelry

Are Gift With Purchase promotions available for discounted products?

Gift With Purchase promotions are only available for full-priced products and do not apply to discounted items.