noemie

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Please email us to see if we can ship to your country help@hellonoemie.com.  The customer is responsible for all duties and taxes applied to the shipment by your local customs. Please note that complimentary return shipping only applies to US deliver

Does Noémie ship internationally?

Shipping

What Payment Methods does Noémie Accept?

What is the easy monthly payment option and how does it work?

Why am I being charged Sales tax on my order?

What does it mean when you say an IGI certificate is included with a purchase?

Can I include a personalized gift message with my purchase?

How do I cancel my order?

Ordering

When will my order arrive?

Where does Noémie jewelry ship from?

Will I need to sign for my package?

Will my purchase be insured?

Do you ship to PO or APO/FPO Boxes?

Do you have recyclable packaging?

Will my jewelry arrive in a discreet box?

What size ring should I get?

Do you have anywhere I can try Noémie jewelry on?

Sizing

How do I return my order?

I need help exchanging my order

What if I ordered the wrong size?

Does my order include a warranty?

When can I expect my refund?

Returns or Exchanges

Can you help me design a custom engagement ring?

How long does a custom order take?

Can I return my custom order?

How does the custom design process work?

Can you set my own stone in a custom piece?

Can I exchange for a different size?

Does my custom engagement ring come with a GIA certificate?

How do I take care of my engagement ring?

Do you offer repair services?

Custom Designs and Engagement Rings

Why is Noémie jewelry so much less than jewelry in retail stores?

How do I take care of my jewelry? GOLD AND PLATINUM JEWELRY  Most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Please be sure to avoid exposing gold jewelry to household bleach or harsh chemicals, which will quickly cause

How do I stay up to date on new collections?

What do I do if something I want is out of stock?

Where is your jewelry made?

Are the diamonds you use conflict-free?

Can I purchase a Noémie Gift Card?

Can I combine my gift card or reward points with promotional codes?

How does your referral program work?

Where do I direct press requests?

Do you offer refurbishing services?

Are Gift With Purchase promotions available for discounted products?

How do I join the loyalty program?

How do I use my points?

Is there a minimum order value to use my points for a discount or free gift with purchase?

Loyalty Rewards

Does Noémie ship internationally?Updated 4 months ago